Welcome to Extra Life Auto. By accessing or using Extra Life Auto, creating an account, listing a vehicle, submitting an offer, accepting an offer, paying a platform fee, or otherwise using our services, you agree to these Terms of Service.
1. Eligibility
You must be at least 18 years old and legally able to enter into binding agreements. Buyers must satisfy Extra Life Auto's verification requirements and maintain any licenses, registrations, permits, insurance, or other authority required for their business and vehicle-purchasing activities.
2. Accounts and Information
You agree to provide accurate, current information and to keep your login credentials secure. You are responsible for activity performed through your account. Extra Life Auto may request information or documentation needed to verify a seller, buyer, business, license, vehicle, or transaction.
3. Seller Responsibilities
Sellers must have the legal right and authority to sell each listed vehicle. Listing information must be truthful and reasonably complete, including known information about title status, vehicle condition, major damage, missing components, access or towing issues, and other facts that could materially affect a buyer's offer or ability to pick up the vehicle.
4. Vehicle Photos and Listings
Photos and descriptions must relate to the vehicle being offered and may not intentionally conceal material defects. Extra Life Auto may remove, reject, suspend, or request correction of listings that appear inaccurate, misleading, fraudulent, unlawful, duplicated, or otherwise inappropriate for the marketplace.
5. Verified Licensed Buyers
Buyer verification is intended to improve marketplace trust, but it is not a guarantee of a buyer's financial condition, performance, conduct, or future licensing status. Buyers are responsible for maintaining all required legal authority and for complying with applicable towing, purchasing, title, environmental, tax, and automotive-recycling requirements.
6. Buyer Offers
Buyer offers are competitive, and buyers may see the current highest marketplace offer before submitting or updating their own offer. Buyers should submit offers based on their own inspection assumptions, transportation costs, business requirements, pickup terms, and the information provided in the listing. Extra Life Auto does not guarantee that a seller will accept the highest offer or any offer.
7. Accepting an Offer
When a seller accepts an offer, the transaction enters a committed workflow. The listing may be locked against ordinary editing, withdrawal, or deletion while the accepted transaction is pending. Sellers and buyers agree to use the platform workflow in good faith to complete the transaction.
8. Privacy Before Payment
Extra Life Auto may withhold identifying or contact information between sellers and buyers until the applicable transaction stage or platform fee has been completed. Users may not attempt to identify, locate, contact, or transact with another user outside the platform for the purpose of avoiding Extra Life Auto's process or fees.
9. Platform Fees and Payment
Any platform fee, amount, timing, refund eligibility, and payment instructions will be disclosed in the applicable transaction flow before payment. Extra Life Auto may offer introductory or promotional pricing for a limited period; promotional pricing may later change. Unless expressly stated otherwise, platform fees are separate from the purchase price paid for the vehicle. Users are responsible for reviewing payment information before completing a transaction.
10. Pickup Information and Contact Details
After the required transaction step is completed, Extra Life Auto may release pickup details and contact information to the appropriate parties. Users agree to use that information only for completing the vehicle transaction, pickup, title process, or legitimate transaction-related communication.
11. Inspection and Material Differences
A buyer may inspect the vehicle at pickup. If the vehicle materially differs from the listing, the parties may use any revised-offer or dispute process made available by Extra Life Auto. A revised offer is not effective unless accepted through the applicable workflow. Sellers are not required to accept a revised offer merely because a buyer requests one.
12. Pickup, Towing, and Property Access
The buyer is responsible for arranging lawful and appropriate pickup or towing unless otherwise agreed. Sellers must provide reasonable access at the agreed location and time. Buyers and their agents must act safely, respect private property, and avoid unnecessary damage. Extra Life Auto does not operate tow trucks and is not responsible for towing services performed by buyers or third parties.
13. Title, Ownership, and Legal Transfer
The seller is responsible for having lawful ownership or authority to transfer the vehicle and for accurately disclosing known title issues. The parties are responsible for completing all title, registration, bill-of-sale, odometer, tax, lien, salvage, recycling, and transfer requirements imposed by applicable law.
14. Cancellations, No-Shows, and Failed Transactions
Extra Life Auto may record cancellations, missed pickups, nonpayment, repeated failure to perform, or other transaction problems. We may restrict, suspend, or terminate accounts that misuse the marketplace or repeatedly interfere with completed transactions. Any refund or fee treatment will be governed by the policy shown during the applicable transaction and applicable law.
15. No Circumvention
Users may not use information learned through Extra Life Auto to bypass the platform, avoid applicable fees, redirect an accepted transaction outside the marketplace, solicit another user for an off-platform transaction, or otherwise interfere with Extra Life Auto's legitimate business relationship with marketplace participants.
16. Prohibited Conduct
You may not use Extra Life Auto to commit fraud; misrepresent identity, licensing, ownership, vehicle condition, or payment; upload unlawful or harmful material; harass another user; interfere with platform security; scrape or copy marketplace data without authorization; manipulate offers; create sham transactions; or violate applicable law.
17. Charitable Mission
Extra Life Auto was created with a mission to support children and families affected by cancer. Any charitable contribution program, recipient organization, amount, percentage, timing, or eligibility will be governed by the program terms and disclosures in effect at that time. Unless expressly stated otherwise, a seller's vehicle payment is not reduced by a charitable contribution made by Extra Life Auto.
18. Marketplace Role and No Guarantee
Extra Life Auto provides technology and marketplace services that help sellers and buyers find one another and manage a transaction workflow. We do not guarantee vehicle condition, value, offer amount, buyer performance, seller performance, pickup timing, towing service, title status, payment outside our controlled payment process, or that any listing will result in a completed sale.
19. Disclaimers
To the fullest extent permitted by law, Extra Life Auto and its services are provided on an “as is” and “as available” basis. We disclaim warranties that are not expressly provided in writing, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent those disclaimers are permitted by applicable law.
20. Limitation of Liability
To the fullest extent permitted by law, Extra Life Auto will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the marketplace or a transaction between users. Any additional liability limitation or cap will be applied only to the extent permitted by applicable law.
21. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Extra Life Auto and its owners, affiliates, employees, contractors, and service providers from claims, losses, liabilities, damages, and reasonable costs arising from your violation of these Terms, your listing or purchase of a vehicle, your conduct during pickup, or your violation of another person's rights or applicable law.
22. Account Suspension and Termination
Extra Life Auto may restrict, suspend, or terminate access when reasonably necessary to protect users, investigate suspected fraud or misuse, comply with law, enforce these Terms, or protect the marketplace. Certain provisions of these Terms survive termination when their nature requires it.
23. Privacy
Use of personal information is also governed by Extra Life Auto's Privacy Policy. Transaction participants should not disclose or misuse another user's personal information except as reasonably necessary to complete the transaction or comply with law.
24. Electronic Communications
You agree that Extra Life Auto may provide transaction notices, account messages, legal notices, and other communications electronically. If you choose text-message or phone notifications, carrier rates and other terms imposed by your provider may apply.
25. Changes to the Service or These Terms
Extra Life Auto may update the marketplace and these Terms as the service develops. When required, material changes will be communicated or presented for acceptance. Continued use after an effective update constitutes acceptance to the extent permitted by law.
26. Governing Law and Disputes
The governing-law, venue, arbitration, class-action waiver, and related dispute provisions should be finalized before public launch based on Extra Life Auto's legal entity, principal place of business, launch states, and counsel's advice. Nothing in these Terms limits rights that cannot lawfully be waived.
27. General Terms
If any provision is found unenforceable, the remaining provisions remain in effect to the extent permitted by law. A failure to enforce a provision is not a waiver. You may not transfer your obligations under these Terms without permission where consent is legally required.
28. Contact
Questions about these Terms may be submitted through Extra Life Auto's Contact Us or support channel. Formal company name, mailing address, and legal-notice contact information should be added before public launch.